Haya Baji Privacy Policy — Our Commitment to Protecting Your Information

Haya Baji collects certain essential information to provide you with our services. We only collect what is genuinely necessary.

We never store your password in plain text. Passwords are always kept in hashed form.

Haya Baji collects data through various methods. Each approach is transparent and based on your consent.

Haya Baji uses your data only for specific, legitimate purposes. No data is ever used beyond its intended purpose.

• Account Management: To create and manage your account.
• Service Delivery: To deliver uninterrupted gaming, betting, and payment services.
• KYC & Regulatory Compliance: To verify age and meet legal compliance requirements.
• Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: To enhance your experience on the platform.
• Customer Support: To address your questions and resolve any complaints.
• Responsible Gaming: To detect unusual gaming behavior and provide appropriate support.
• Marketing (with your consent): To keep you informed about offers and bonuses tailored to your preferences.

Haya Baji never sells your data. However, it may be shared in certain specific circumstances.

• Payment Providers: Data required to process transactions is shared with approved payment partners, including Mobile Pay and Nagad.
• KYC Verification Services: Only the minimum necessary data is shared with licensed verification agencies to confirm your identity.
• Legal Authorities: Data may be disclosed to relevant authorities in response to court orders, investigations, or legal obligations.
• Business Legacy: In the event of a merger or transfer of Haya Baji's business, your information may be passed to the new owner.

Your information will not be shared with any parties beyond those listed above. All our partners are bound by strict confidentiality agreements.

Haya Baji uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: These are essential for maintaining login sessions and security and cannot be disabled.
• Functional Cookies: Used to remember your preferences and language settings.
• Analytical Cookies: Anonymous usage statistics are collected to help us understand how the platform is used.
• Marketing Cookies: To show you ads based on your preferences. You can opt out of these at any time.

Haya Baji does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the duration your account is active and up to 5 years after closure.
• Transaction Data: Up to 7 years as required by legal obligations.
• KYC Documents: Up to 5 years after account closure.
• Log Files: Typically 90 days to 1 year.
• Marketing Information: Withdrawn consent results in immediate deletion.

Once the retention period has passed, your data is securely deleted or anonymized.

Under Haya Baji's Privacy Policy, you have the following rights. We are committed to upholding each of them.

• Right to Access: You can find out exactly what information we hold about you.
• Right to Access: You can request a copy of the data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can request restricted use of your data in certain cases.
• Right to Object: You can opt out of your data being used for marketing purposes.
• Right to Portability: You can obtain your data in a readable, portable format.

To exercise any of your rights privacy@hayabaji.bizto reach us by email. We will respond within 30 days.

Haya Baji is strictly prohibited for anyone under 18. We do not knowingly collect personal information from minors.

• Age is verified at the point of registration.
• If we become aware that data from a minor has been collected, it will be deleted immediately.
• Parents or guardians with concerns are welcome to contact us.

Haya Baji uses industry-leading security technology to keep your data safe.

• 256-Bit SSL Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An extra layer of protection when accessing your account.
• Firewall: Advanced firewall protection to prevent unauthorized network access.
• Regular Security Testing: Third-party penetration testing.
• Data Backup: Regular secure backups are performed.
• Access Logging: All data access is recorded.

In the event of a data breach, we will notify the relevant regulatory authorities within 72 hours and affected members immediately.

Haya Baji may update this privacy policy as needed. We will remain transparent about any changes.

• For significant changes, you will be notified via email or an in-platform notification.
• The date of any changes will always be noted at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any questions or concerns about our privacy policy, please reach out to our dedicated Privacy Team.

We typically respond within 24–48 hours. For urgent matters, please reach us via live chat.